We are for Commercial Renewals Partner to join our team. you will be responsible for managing the end-to-end renewal process for existing customers, ensuring contracts are renewed on time, revenue is retained, and opportunities for growth (upsell/cross-sell) are identified.

Key Responsibilities

Own and drive the renewal lifecycle (typically 90–180 days pre-expiry)
Ensure timely and accurate contract renewals
Forecast renewal pipeline and revenue
Build relationships with key customer stakeholders
Understand customer value realization and outcomes
Address risks that could impact renewal
Handle pricing, discounting, and commercial terms
Work with procurement and legal teams where required
Minimise churn and maximise retention rates
Identify upsell and cross-sell opportunities
Partner with Account Executives / Sales for expansion

Key Skills & Experience

Strong commercial and negotiation skills
Experience with contract management / renewals
Customer relationship management
Financial and forecasting ability
Stakeholder management across multiple functions
Familiarity with CRM tools (e.g., Salesforce)

What we offer in return?

A collaborative and fast paced work environment.
25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday.
Health Cash Plan
A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more.
Life Assurance 4x annual salary
Team and Company events
A structured pathway to learn and develop.
Employee referral scheme
Joint contribution pension scheme via Scottish Widows
Performance related monthly Bonus scheme
Hybrid working including onsite parking when in the office
Great company culture
Well-being support