Are you passionate about customer service and helping people when they need support the most? Looking for a role where your communication skills and ability to deliver a great customer experience are truly valued?

Start date: 29th June.

What You’ll Be Doing

As the first point of contact for insurance, fleet, and cash-paying customers, you’ll:

Deliver exceptional customer service with empathy and professionalism
Manage customer claims and enquiries efficiently
Support customers across multiple communication channels
Offer tailored solutions based on individual customer needs
Protect customer data and follow Consumer Duty requirements
Work towards first contact resolution wherever possible
Collaborate with your team to achieve quality and performance goals
Continuously develop your skills through coaching and training

About you:

Friendly, calm, and confident communicator with a passion for customer service
Strong listener with good problem-solving skills
Positive team player who enjoys helping others
Adaptable, organised, and detail-focused
Good communication, literacy, numeracy, and typing skills
Can-do attitude with a focus on great customer journeys
Previous contact centre experience is desirable, but not essential

If you’re customer-focused, motivated, and looking for a company that invests in its people, we’d love to hear from you.

Apply today and become part of a team that keeps our customers moving.