Apprentice Service Centre Administrator

What’s on offer

• Annual wage: Starting Salary £14,560
• Hours: Monday – Friday, 9:00am – 5:00pm (35 hours per week)
• Duration: 18 months

About Auto Windscreens

Auto Windscreens is one of the UK’s leading and fastest-growing automotive glazing companies. As a multi-award-winning apprenticeship employer and part of the Markerstudy Group, we are committed to innovation, development, and investing in our people. From robotic lifting devices to advanced vehicle technology, we lead the industry in both training and service.

Responsibilities

• Provide help and support to all colleagues and customers both internally and externally.
• Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with external customers, technicians and field management.
• Assist with controlling and replenishing the consumable stocks for the relevant area.
• Ensure Health and Safety processes are adhered to on all occasions. 
• Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Your training

Your apprenticeship includes structured training and support throughout:

• Supported day-to-day by an experienced mentor at your base location
• Monthly visits from a training assessor
• Initial induction and training at head office (including uniform issue)
• Dedicated technical training days at head office during the programme
• 20% of your working hours spent in training or study
• Delivered by E.J. Markham & Son Ltd

What we’re looking for

Essential qualifications:

• GCSE English Language or Literature – Grade 4 or above
• GCSE Maths – Grade 4 or above

Skills and qualities:

• Good communication skills
• Attention to detail
• Organisation and problem-solving skills
• Customer care and teamwork
• Patience and a positive attitude