Postion - Credit Controller Premium Finance

Location - Brentwood

As a Credit Controller you will manage a sales ledger, minimizing overdue debt and ensuring timely payments to maintain healthy cash flow. Key responsibilities include chasing overdue invoices, setting customer credit limits, negotiating repayment plans, resolving billing disputes, and preparing aged debt reports.

Key Responsibilities:

Manage and actively collect premium payments via telephone, email and text message
Setting up and servicing clients credit agreements via our 3rd party premium finance provider
Processing and allocating client payments
Negotiating and maintaining payment plans
Query resolution
Instructing underwriters to cancel premiums for non-payment
Chasing overdue debt

Skills, Knowledge, Experience & Personal Qualities Required:

Minimum 2 years credit control experience ideally working within the insurance industry
Excellent verbal and written communication
Empathetic approach to vulnerable customers
Excellent negotiation skills
Understanding of regulatory standards and practices
Microsoft Excel knowledge (xlookups & pivot tables)
Experience using Open Gi system advantageous but not essential
Good understanding of premium finance products advantageous but not essential