Senior Solutions Engineer

VisionTrack
Hybrid – must be able to commute to Tunbridge Wells, Kent
Permanent

The opportunity

VisionTrack is one of Europe’s leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations.

We’re now looking for a Senior Solutions Engineer to join our Solutions Specialist team. This is a hands-on, customer-facing technical role where you’ll sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable.

This role is ideal for someone who enjoys translating real-world customer problems into structured, deliverable technical solutions – and who’s comfortable challenging assumptions when needed.

What you’ll be doing

Acting as the technical voice of the customer during presales and early delivery
Working with Sales and Account Management to qualify customer requirements
Designing end-to-end solutions, including:
- Device selection and configuration
- Platform configuration and integrations
Producing clear solution documentation (assumptions, risks, constraints and gap analysis)
Supporting RFPs, RFQs, tenders and Proofs of Concept
Identifying solution gaps and proposing mitigations or phased approaches
Working closely with Product and Engineering to validate feasibility and constraints
Supporting complex onboardings and acting as a technical escalation point post-sale
Operating within defined architectural standards and governance processes

What we’re looking for

Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar
Strong technical understanding of:
- Vehicle telematics systems
- Vehicle video/camera solutions
- Connected or IoT devices and cloud platforms
Comfortable in customer-facing, consultative environments
Able to balance customer needs with technical, operational and commercial realities
Clear communicator who documents decisions and risks well

Nice to have (but not essential)

Automotive electrical knowledge (CAN, power, signals)
Exposure to IoT firmware or device configuration
Experience supporting PoCs or pilot deployments
Background in fleet, safety-led or regulated telematics environments

Why VisionTrack

Market-leading, award-winning technology
Real impact on road safety and insurance outcomes
High-calibre technical environment with clear standards and governance
Opportunity to shape solutions at scale, not just “sell and hand over”

If you like being the person who brings clarity to complex technical conversations and want your solutions to actually work in the real world, we’d love to hear from you.