We are seeking an experienced Technical Training Manager to support our Head of Technical & Training (HTT) in the smooth running of our Training Centre. This role involves planning projects, delivering a range of internal and external courses, and supporting qualifications for technicians at all levels.

Key Responsibilities:

Develop technical training courses for all levels: beginner, intermediate, and advanced.
Deliver induction training for new starters, both skilled and unskilled, at our Chesterfield Training Centre.
Collaborate with the HTT on business development projects.
Support the development of new Training Team members (Regional Trainers).
Identify technicians with performance gaps and develop tailored training plans.
Deliver presentations and updates to Senior Management.
Support the implementation and delivery of specialist training (e.g., ADAS Diagnostics, Telematics, Tools and Equipment).
Assist the Internal Quality Assurer (IQA) in assessing qualifications (GQA & IMI).
Provide technical overviews to internal and external customers.
Evaluate products to ensure suitability and fitness for purpose.
Maintain up-to-date technical documentation, including the Technicians Handbook and Technical Information Reports.
Promote excellent customer service skills throughout the business.
Travel across the UK, including overnight stays, as required.
Work flexibly to meet business needs.

Key Skills and Knowledge:

Strong industry knowledge in automotive glazing.
Relevant qualifications in automotive glazing.
Proven experience as a Technical Training Manager, Technical Trainer, or in a similar role.
Experience in training, assessing, and developing automotive glazing technicians across all skill levels.
Excellent communication skills, able to explain technical concepts clearly and simply.
Track record in evaluating products for practical use.
Proficient in Microsoft Office (Outlook, Word, Excel) and IT literacy.

About you:

Able to think both analytically and creatively to find practical, effective solutions.
Demonstrates a strong commercial focus and understands how activities add value to the business.
Communicates confidently and clearly with colleagues, customers and senior stakeholders.
Naturally customer focused, building positive relationships and understanding what matters most to the end user.
Confident in decision making and willing to take responsibility when required.
Passionate about developing both yourself and others to raise standards across the organisation.
Adaptable and positive when managing change and responding to business needs.
Highly organised, with strong planning and prioritisation skills.
Works collaboratively and supportively as part of a wider team.
Results focused, driving high standards and encouraging others to achieve success.