Business Analyst – Infrastructure

Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Sunderland. We also have largely remote options available.

Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We’re seeking an experienced Business Analyst to join our dynamic IT Infrastructure team, where innovation and collaboration drive everything we do.

About the Role

As part of a motivated, multi-disciplinary Agile development team, you’ll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You’ll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users.

You’ll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation.

Key Responsibilities

· Facilitate workshops to support requirements gathering and product backlog creation

· Apply a range of techniques to create, refine, split, and map user stories

· Collaborate with cross-functional teams to ensure clarity and alignment on requirements

· Support Agile delivery through active participation in ceremonies and sprint planning

Why Join Us?

· Be part of a forward-thinking organisation

· Work in a supportive, agile culture that values your input and growth

· Enjoy opportunities for professional development and career progression

What We’re Looking For

· Proven experience in a Business Analyst role within an Agile environment, previous experience working in infrastructure would be advantageous

· Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner

· Ability to build & maintain effective working relationships with internal and external personnel

· Workshop facilitation skills for requirements gathering analysis and product backlog refinement

· Demonstrates a variety of techniques to create, refine, split and map User Stories

· A collaborative mindset and a passion for continuous improvement

· Ability to work effectively across multiple change projects/incidents or change activities simultaneously

· Experience of using Jira or similar Agile delivery tools

· Highly self-motivated

About Us

Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.

Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.

We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.