Innovation Senior Business Analyst

This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.

Must be able to travel on an ad-hoc basis.

Role Purpose

The Innovation Senior Business Analyst plays a key role in the Group’s Innovation function, helping to shape and deliver the Technology Innovation and GenAI roadmap. This role acts as the critical bridge between business needs and technical solutions, identifying opportunities where emerging technologies — particularly Generative AI — can drive meaningful change. Working within a multidisciplinary team, the Innovation Senior Business Analyst will lead the discovery, analysis, and validation of innovation initiatives, ensuring they are aligned with business goals and deliver measurable value.

Key Accountabilities & Responsibilities

Facilitate workshops, interviews, and discovery sessions to understand the business value stream, pain points and opportunities
Identify and shape a pipeline of innovation initiatives that potentially reduce waste and improve processes, productivity and quality
Collaborate with engineers, architects, data teams, 3rd party providers, and business SMEs to detail individual PoC requirements and success criteria, that will allow us to evaluate the feasibility of prototypes
Work in a tight team to design, build, test, and validate prototypes, ensuring they are feasible and clearly demonstrate business value
Support the rollout and scaling of successful PoCs across business functions.
Help build AI literacy across the organisation, supporting adoption of new technologies and co-developing new ways of working
Operate within an Agile framework, contributing to backlog management, sprint planning, and iterative delivery
Co-develop, and enforce, AI governance policies and protocols

Skills, Experience & Knowledge

Experience with Lean thinking and value stream mapping.
Significant experience at a senior level Business Analyst including skills in process mapping, requirements gathering and performance analysis
Strong analytical and problem-solving skills, with a keen eye for detail
Appreciation of value creation, commercial priorities and business case analysis
Experience working in fast-paced, digital environments and Agile delivery teams.
Skilled in stakeholder engagement, facilitation. Comfortable operating at all levels of the business, influencing and gaining trust
Understanding of data and technology, ideally AI/ML concepts, and their business applications.
Comfortable working with ambiguity and shaping early-stage ideas into tangible outcomes.

Preferred

Familiarity with innovation accelerators and PoC frameworks.
Experience with GenAI and an understanding of its potential impact on business.
Exposure to tools and platforms such as Azure, GCP, LangChain, MLflow, Databricks, Kubernetes, and CI/CD pipelines.
Experience in regulated industries such as insurance or financial services.
Background in digital transformation, R&D, or emerging technology teams.

What we offer in return?

A collaborative and fast paced work environment
Health care cash plan
Yearly bonus scheme
24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
Life Assurance 4x annual salary
Vibrant, modern offices

About the business:

Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.

Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024.